FAQs

Frequently Asked Questions (FAQ)

Here we answer the most common questions about our backpacks and your shopping experience.

1. What are Lemonade backpacks made of? Our backpacks are made of 100% polyester, a high-quality synthetic material known for being extremely strong, durable, and quick-drying.

2. Are the backpacks suitable for daily use and school? Absolutely! They are designed to be versatile, lightweight, and comfortable. They feature a padded back panel and straps for extra comfort, perfect for carrying to school, on a short trip, or in your daily life.

3. How many compartments do the backpacks have? Every Lemonade backpack has a total of 4 compartments: a main zippered pocket, a front pocket, a side bottle pocket, and an internal compartment for a laptop or tablet.

4. What is the capacity of the backpacks? The main pocket has a capacity of 13 liters, ideal for carrying books, notebooks, and all your essentials.

5. How heavy are the backpacks? They are very light, weighing only 1.3 lbs (0.6 kg), designed to be comfortable and easy to carry without adding unnecessary weight.

6. How can I care for my backpack? We recommend cleaning it with a damp cloth and mild soap if needed. Avoid using bleach or tumble dryers to maintain the material's quality.

7. What about shipping and returns? For detailed information on shipping times, costs, and our return policy, please visit our Shipping and Returns page.

8. Are the designs fade-resistant? Yes. We use high-quality printing techniques to ensure the vibrant colors of our designs stay lively and do not fade easily with daily use.

9. Is there a warranty on the backpacks? We offer a limited warranty against manufacturing defects. If you have any issues with your backpack, please contact us with your order number and a description of the problem.

10. Can I carry a laptop in the backpack? Yes, the internal compartment is specifically designed to safely hold a laptop or tablet. However, we recommend checking your device's dimensions to ensure it fits perfectly.

11. Are they suitable for small children? While the designs may appeal to children, the size and 13-liter capacity are more intended for teenagers and adults.